OpenPhone alternative
The OpenPhone alternative that lets you dial a list
OpenPhone now trades as Quo - its own fair use policy is signed "OpenPhone (DBA: Quo)" and openphone.com resolves to quo.com. The product is a shared phone number for a small team, and that is the whole shape of it. What it will not do is work a list, and this is not a gap in the feature table but a rule in the fair use policy: under Rules for Calling it says "Do not use bots, auto-dialers, or any automated calling systems under any circumstances." Their own public reply to a reviewer in August 2026 put it more plainly still - cold calling is not permitted on the Quo platform. If your day is outbound, read that page before the pricing page.
No card required. No seat minimum.
The short version
- Their fair use policy, under Rules for Calling, states: "Do not use bots, auto-dialers, or any automated calling systems under any circumstances."
- The same section prohibits calling large numbers of unique or sequential phone numbers in a manner inconsistent with normal business use, and placing calls without proper consent, including cold calls.
- Answering a one-star reviewer in August 2026, Quo wrote that if a use case falls outside their guidelines they cannot provide service for it, and "This includes cold calling, which is not permitted on the Quo platform."
- No plan describes a power, auto or predictive dialer. The words do not appear on the pricing page at all.
- HubSpot and Salesforce integration starts on Business, at $33 a user a month. None of the ten investor CRMs is supported on any plan.
smrtPhone vs OpenPhone
The OpenPhone alternative, feature by feature
Every OpenPhone figure below was taken from OpenPhone’s own public pricing pages . Prices change; check theirs before you decide.
| What matters when you dial |
|
smrtPhone |
|---|---|---|
| What it is built for | A shared phone number for a small team | Teams making outbound calls and texts from a CRM |
| The phone system underneath | Yes. Phone menus, call transfers, ring orders and business hours, from the Business plan | Yes. Call flows, inbound teams and departments, voicemail, business hours, warm transfer, conference calling and call monitoring |
| Auto-dialers and automated calling | No. Not permitted under any circumstances, per their fair use policy | Yes. smrtDialer, 1 to 4 lines, with AI voice detection |
| Cold calling | No. Not permitted on the platform, per their own public statement | Yes. What the seat is built for, with consent and opt-out handling |
| Price a seat | Starter $19, Business $33, Scale $47 a user monthly. $15, $23 and $35 billed yearly | $29 a seat, plus smrtDialer at $50 or $90 |
| Calling a long list of numbers | No. Calling large numbers of unique or sequential numbers is prohibited | Yes. The job. Campaigns, dispositions and CRM write-back |
| Voicemail drop | No. Not offered. Their policy also governs prerecorded voicemails | Yes. Included in smrtDialer, logged to the CRM |
| Texting | Partly. Unlimited, subject to the fair use policy, plus Campaign Registry fees of $19.50 once and $1.50 to $3 a month | Yes. SMS and MMS in every seat, 1,000 segments, then $0.02 |
| CRM integration starts at | No. Business, at $33 a user monthly | Yes. The $29 seat |
| Native CRM integrations | Partly. HubSpot, Salesforce, Zoho, Pipedrive, Attio, Clio, Jobber and Gong, plus Zapier and Make | Yes. Podio, GoHighLevel, Left Main REI, InvestorFuse, DataSift, Realeflow, Invelo, Carrot, Tape and Salesforce |
| Investor CRMs | No. None of the ten. Salesforce is the only overlap | All ten, natively |
| AI that answers calls | Partly. Sona, metered in credits: 10 calls included, then $25 to $199 a month, or $0.45 to $1.00 a call | smrtAgents answer, qualify and hand off with context |
| Phone numbers | Yes. 1 a user, then $5 each | 1 a seat, then $2 to $5 each |
| Outbound list compliance | No. Do-not-call obligations sit with you, and the policy governs the calling itself | Yes. DNC and DNT lists, DNC applet, DNC API, A2P 10DLC and automatic opt-out, in the base seat |
| Free trial | Yes. 7 days | 14 days |
The other side
When OpenPhone is the better choice
For inbound and conversational work, OpenPhone does things smrtPhone does not. Shared inboxes with internal threads beside the customer conversation, snippets, scheduled messages, tasks, a Zapier and Make connection and a public API, and unlimited US and Canada calling and messaging where a smrtPhone seat includes 500 minutes and 1,000 segments. Sona, its AI receptionist, is on every plan. Its Trustpilot profile is 4.1 from 1,040 reviews, with 392 of them in the last year. If nobody on your team works a list, none of the policy limits on this page will ever apply to you.
- Your team answers and replies on a shared number rather than working a list.
- You want internal threads and shared inboxes around each conversation.
- Unlimited US and Canada calling and texting matters more than dial lines.
- You need Zapier or Make, which smrtPhone does not offer.
- Your CRM is HubSpot, Pipedrive, Attio or Clio rather than an investor stack.
If you want a shared number for a small team
That is what OpenPhone is for, and it is a tidy version of it: one number a person, shared inboxes so a team can see the same conversation, internal threads beside the thread with the customer, snippets, auto-replies, business hours and a clean mobile app. smrtPhone runs the phone system too - call flows, inbound teams and departments, voicemail, business hours, warm transfer, conference calling and call monitoring - but it is built around a dialer and a CRM record rather than a shared inbox. If the job is a handful of people answering and replying on one number, OpenPhone, Grasshopper and Google Voice are the shape to compare.
This page is for the other case: a team whose day is outbound calls and texts to a list, with the record in an investor CRM, needing a dialer and a provider whose rules permit the work.
Straight from the reviews
What OpenPhone users complain about
Recurring themes across OpenPhone’s own public review profiles, each one set against what smrtPhone does about it.
- 4.1/5
|
What reviewers report
|
What we do about it
|
|---|---|
| Numbers suspended while the business runs on them | Outbound dialing is the product here, not an exception to be reviewed |
| Being told after signing up that the use case is not supported | Working a list is the use case. It is what the seat is sold for |
| Compliance handled as a reason to stop you | DNC and DNT lists, a DNC applet, DNC API, A2P 10DLC and automatic opt-out, in the base seat |
| Support that answers with bots and email, over days | Chat, email or a scheduled Zoom, handled by the smrtPhone team directly |
| A dialer that is not there at any tier | smrtDialer on the same seat: one to four lines, voicemail drops, unlimited campaigns |
Why outbound teams cannot stay on it
-
The policy ruled out the work itself
This is the rare comparison where the feature table is beside the point. Their fair use policy, under Rules for Calling, says not to use bots, auto-dialers or any automated calling systems under any circumstances, and prohibits calling large numbers of unique or sequential phone numbers in a manner inconsistent with normal business use. Answering a reviewer in August 2026, Quo added that cold calling is not permitted on the platform. smrtPhone is built for exactly that work, with DNC and DNT lists, a DNC applet, DNC API, A2P 10DLC and automatic opt-out in the base seat.
Outbound is the product -
There was no dialer to move up to
Not on Starter, not on Business, not on Scale. The words power dialer, auto dialer and predictive appear nowhere on the pricing page, and the plan ladder adds call handling and AI rather than dialing - phone menus, ring orders, call transfers, call tags. smrtDialer is an add-on to the same $29 seat at $50 for a single line or $90 for up to four, with AI voice detection, voicemail drops logged to the CRM and unlimited campaigns.
smrtDialer, up to 4 lines -
The CRM was a HubSpot-shaped hole
Their integration list is HubSpot, Salesforce, Zoho, Pipedrive, Attio, Clio, Jobber and Gong, and the first two start on the Business plan rather than the entry one. For a team whose system of record is Podio, GoHighLevel, Left Main REI, InvestorFuse, DataSift, Realeflow, Invelo, Carrot or Tape there is nothing to connect at any tier. smrtPhone is native to all ten, in every seat, with the call and the text written to the record.
Ten native CRM integrations
Built into the CRM you already run
Calls, texts, recordings and dispositions land on the record they belong to, with no connector in between.
Verified reviews
What smrtPhone users say
Everything above is our claim. This is not: these are reviews left on Capterra, where most reviewers are real estate investors.
- 4.7/5
-
5 out of 5. Under 6 months in
Its ability to dial on 4 different lines simultaneously that no other dialer in the market has.
Chad F. Founder, real estate -
5 out of 5. 2+ years in
Integration with Podio and the ability to customize every aspect.
Ryan J. Founder, real estate -
5 out of 5. 6-12 months in
Great customer service with very fast reaction. Also the dialer and the extensions work magnificent.
Javier B. Acquisition manager, real estate
What switching actually involves
Numbers port. Worth being honest with yourself about why you are moving: if it is because a number got suspended, the thing to check on any new provider is whether the rules permit what you actually do. Ours do - outbound dialing and texting is the product, with the compliance tooling in the seat rather than a condition attached to it.
- Port your numbers. They move with you. Nobody has to learn a new number.
- Connect the CRM. Calls, texts, recordings and dispositions start writing to the record.
- Rebuild your call flows. Routing, ring groups, business hours and the DNC applet.
- Run both for a few days. Then move the dialing over once the logging looks right.
How long the port really takes
- Porting takes one to three weeks once the paperwork is in and confirmed. It is faster when your current provider sits on the same underlying carrier we do, and slower if the paperwork comes back rejected over a detail that does not match your carrier record.
- Support does the work. You start it from live chat and the team handles the submission.
- Do not cancel your old provider until the port completes. Your number keeps working throughout.
- Occasionally voice ports a few hours before texting does. It settles by itself.
Questions people ask before switching
Does OpenPhone have a power dialer?
No. No plan describes a power, auto or predictive dialer, and those words do not appear on the pricing page. It goes further than absence: their fair use policy, under Rules for Calling, states "Do not use bots, auto-dialers, or any automated calling systems under any circumstances." smrtDialer runs one to four lines with AI voice detection at $50 for a single line or $90 for up to four, on top of a $29 seat.
Can I cold call on OpenPhone?
Their own answer is no. Replying publicly to a reviewer in August 2026, Quo wrote that where a business's use case falls outside their acceptable-use guidelines they cannot provide service for that activity, and "This includes cold calling, which is not permitted on the Quo platform." The fair use policy says the same in its own terms, prohibiting calls placed without proper consent, including cold calls, and calling large numbers of unique or sequential numbers inconsistently with normal business use.
Is OpenPhone the same as Quo?
Yes. OpenPhone now trades as Quo - their fair use policy is signed "OpenPhone (DBA: Quo)", openphone.com resolves to quo.com, and the pricing page still refers to your OpenPhone workspace in places. The plans, the policy and the product are the same ones, under a new name.
How much does OpenPhone cost?
Starter is $19 a user a month, Business $33 and Scale $47, or $15, $23 and $35 billed yearly. HubSpot and Salesforce integration, phone menus, call transfers and automatic call recording start on Business. Texting carries Campaign Registry fees of $19.50 once and $1.50 to $3 a month, extra numbers are $5, and Sona, the AI receptionist, is metered in credits beyond ten calls. smrtPhone is $24 a seat a month billed yearly, or $29 month to month, with smrtDialer at $50 or $90 for the people who dial.
Does OpenPhone integrate with my CRM?
With HubSpot, Salesforce, Zoho, Pipedrive, Attio, Clio, Jobber and Gong, plus Zapier, Make, Slack and Google Contacts, and HubSpot and Salesforce need the Business plan at $33 a user. None of the ten investor CRMs is supported - not Podio, GoHighLevel, Left Main REI, InvestorFuse, DataSift, Realeflow, Invelo, Carrot or Tape. smrtPhone is native to all ten, with every call and text written to the record.
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